Terms and Conditions
Welcome to Willow Creek Crafts! These terms and conditions outline the rules and regulations for the use of Willow Creek Crafts' website and the purchase of products and services offered by us, located at 29 Ravenscroft Dr Suite 203, Asheville, NC 28801, United States
By accessing this website and/or purchasing our products or services, you accept these terms and conditions in full. Do not continue to use Willow Creek Crafts' website if you do not accept all of the terms and conditions stated on this page.
1. Definitions
In these terms and conditions, the following definitions apply:
- "Willow Creek Crafts," "we," "us," or "our" refers to Willow Creek Crafts, a local artisan collective based in Asheville, North Carolina.
- "Website" refers to willowcreekcrafts.com.
- "User," "you," or "your" refers to any individual accessing or using this website.
- "Products" refers to any handcrafted items available for purchase on our website or in our physical store.
- "Services" refers to any workshops or classes offered by Willow Creek Crafts.
- "Content" refers to any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of this website.
2. Intellectual Property
The content, layout, design, data, graphics, and other materials on this website are protected by intellectual property laws, including copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works of any content on this website without our express written consent. All rights reserved.
Specifically, the Willow Creek Crafts logo and brand name are trademarks owned by us. Use of these trademarks without our permission is strictly prohibited.
3. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.
We reserve the right to suspend or terminate your access to the website at any time, without notice, if we believe you have violated these terms and conditions.
4. Products and Services
We make every effort to accurately display the colors and descriptions of our products and services on the website. However, due to differences in computer monitors, we cannot guarantee that your monitor's display of any color will be accurate.
All products and services are subject to availability. We reserve the right to discontinue any product or service at any time without notice. We also reserve the right to limit the quantities of any products or services that we offer.
Prices for our products and services are subject to change without notice. We are not liable to you or to any third party for any modification, price change, suspension, or discontinuance of a product or service.
5. Ordering and Payment
When you place an order on our website, you are making an offer to purchase the products or services described in your order. We reserve the right to accept or reject your order in our sole discretion.
Payment must be received in full before your order is processed. We accept major credit cards and other forms of electronic payment through secure payment gateways. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
We use a third-party payment processor to handle all financial transactions. We do not store your credit card information on our servers.
6. Shipping and Delivery
We ship our products to addresses within the United States. Shipping costs and delivery times vary depending on the destination and the shipping method selected.
We are not responsible for any delays in shipping or delivery caused by circumstances beyond our control, such as weather conditions, natural disasters, or carrier delays.
Risk of loss and title for all products purchased from Willow Creek Crafts pass to you upon our delivery to the carrier.
7. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not satisfied with a product, you may return it for a refund or exchange within 30 days of the purchase date, provided the product is in its original condition and packaging.
To initiate a return or exchange, please contact us at returns@veranoleaf.com with your order number and a description of the item you wish to return or exchange. You are responsible for paying the return shipping costs.
Workshop fees are non-refundable, but you may be able to transfer your registration to another workshop or another person, subject to availability and our discretion. Please contact us at workshops@veranoleaf.com to inquire about workshop transfers.
8. Limitation of Liability
To the fullest extent permitted by law, Willow Creek Crafts shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this website or the purchase of our products or services, even if we have been advised of the possibility of such damages.
Our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Willow Creek Crafts for the products or services in question.
9. Indemnification
You agree to indemnify, defend, and hold harmless Willow Creek Crafts, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your account.
10. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any legal suit, action, or proceeding arising out of or relating to these terms and conditions or the website shall be instituted exclusively in the state or federal courts located in Asheville, North Carolina, and you consent to the jurisdiction of such courts.
11. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time without notice. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.
It is your responsibility to review these terms and conditions periodically for changes.
12. Contact Information
If you have any questions about these terms and conditions, please contact us at:
Willow Creek Crafts
29 Ravenscroft Dr Suite 203, Asheville, NC 28801, United States1
Email: legal@veranoleaf.com
Phone: +1 828-582-5397
These Terms and Conditions were last updated on October 26, 2024.